Our goal is complete customer satisfaction. To accomplish this, we outsource our network connectivity and maintenance issues to a separate set of technicians that 24/7 is to maintain network stable at all times, and focus on our specialty -- server administration and customer support. Our Datacenter provides the world-class infrastructure we demand, which helps us focus on you, the client.
Thanks to this partnership, we are housed in an advanced data center, which features the quality we strive for. Our Datacenter utilizes connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible. Our data centers are among the best-connected hosting facilities in the world. Our data centers are implemented through a high-speed network specifically designed for high speed hosting.

Our data centers have multiple network connections to different Internet backbones, allowing data to be distributed through many sources - meaning that data centers network is not dependent upon any single Internet backbone.

Facilities

• Datacenter facilities located in Dallas, Texas.
• Complete redundancy in power, HVAC, fire suppression, network connectivity, and security.
• Over 35,000 sq ft of raised floor and 15,000 sq ft of static free tile.
• Multiple power grids driven by TXU electric.
• Multiple Liebert and PowerWare UPS battery backup power.
• Onsite permanent generator power.
• HVAC systems are a combination of glycol, chilled water, and condenser units by Liebert and Data Aire to provide redundancy in cooling coupled with 6 managed backbone providers.
• Twelve more third party backbone providers are available in the building via cross connect.
• Fire suppression includes a pre-action dry pipe system including VESDA (very early smoke detection apparatus) along with over 600 smoke detectors.
• Key card access with CCTV for maximum security.
• The goal is to provide maximum redundancy in every facet of the datacenter environment to facilitate 100% uptime for your entire hosting infrastructure.
• Our internal monitoring system is an open source code highly modified by our technicians to satisfy our customer needs.

Network Infrastructure

Data centers internal network architecture utilizes the Enterprise routing and switching engines from Juniper and Cisco. Data center utilize Juniper M20 routers as border routers, Cisco 6500 series switches in distribution layer, Cisco 6500 and 5500 switches in aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. Our network is fully meshed and redundant with 6 backbone providers. Our current network consists of, UUNet (GigE), Level 3 (GigE), Time Warner (GigE), Global Crossing (GigE), Verio (GigE), and ATT (DS3).